Billing Terms & Conditions

This page explains how billing works when you order from nexoraclergys.com — accepted payment methods, when you're charged, and what to do if a payment fails or you have a billing question.

Accepted Payment Methods

Payment options shown at checkout may vary slightly by device or browser, but always match the methods listed here.

When You Are Charged

Payment is collected at the time you place your order. By completing checkout, you authorize Nexora Clergys to charge the full order amount — including any applicable taxes and shipping — to your selected payment method.

Currency

All transactions are processed in US Dollars (USD). If your card is issued in a different currency, your bank or card provider will apply their own exchange rate; Nexora Clergys is not responsible for any conversion fees your bank charges.

Billing Statement Name

Charges from your order will appear on your card or bank statement under the name Nexora Clergys.

Failed or Declined Payments

If a payment is declined, your order will not be processed. This is usually caused by one of the following:

• Card details entered incorrectly (number, expiry, or CVV)
• Insufficient funds or available credit
• Your bank blocking the transaction — contact your bank to authorize it

If the issue continues, try an alternate payment method or email us at support@nexoraclergys.com and we'll help.

Payment Security

All payments are processed through a PCI-compliant, SSL-encrypted payment gateway. We do not store your full card details on our servers — your payment information is handled exclusively by our certified payment processor.

Refunds

Refunds are issued to the original payment method used at checkout, within 7 business days of your approved return arriving at our warehouse. See our Refund Policy for full eligibility details.

Chargebacks

If something's wrong with an order, please contact us at support@nexoraclergys.com before filing a chargeback with your bank — most issues are resolved faster this way.

Pricing Errors

If an item is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the affected order and issue a full refund. We'll notify you if this happens.